Last Updated: January 2025
The information, services, and tools provided on Blood Bank Plus (“the Platform”) are developed and maintained by HelpSeva as part of a social, non-commercial initiative to improve public health infrastructure and blood donation management. By using this platform, you acknowledge and agree to the disclaimers, limitations, and responsibilities outlined below.
1. General Information Only
All content and data available on Blood Bank Plus are provided for general informational and administrative purposes only. While the platform is designed to help manage donor and blood inventory data, it does not replace professional medical judgment, hospital protocols, or government health regulations.
HelpSeva and Blood Bank Plus do not provide medical advice, diagnosis, or treatment. Users are encouraged to consult qualified healthcare professionals for any clinical or medical decision-making.
2. No Medical or Legal Liability
Blood Bank Plus is a technology platform, not a medical institution. We do not independently verify the accuracy of donor data, test results, or blood unit compatibility. The responsibility for ensuring correctness, eligibility, and safety of donors or recipients lies solely with the respective organizations or administrators using the platform.
HelpSeva, its developers, and affiliates shall not be liable for:
- Any medical consequences arising from the use or interpretation of data stored in the platform.
- Errors or omissions in donor information, test records, or inventory entries.
- Delays or failures in system performance caused by internet, hardware, or software limitations.
3. Platform Reliability
We strive to maintain uninterrupted service and accurate performance. However, Blood Bank Plus operates in both offline and online modes using Firebase cloud storage and browser-based data caching. As such, there may be instances of temporary data unavailability, sync delays, or device-level data loss.
HelpSeva does not guarantee that the platform will be completely error-free, virus-free, or continuously available at all times.
4. Data Accuracy & Verification
The accuracy of all data (such as donor details, blood group entries, stock levels, and request forms) depends entirely on the information provided by the user or organization. Blood Bank Plus provides tools to manage and store data but does not verify or certify its authenticity.
Each hospital, NGO, or authorized user is fully responsible for verifying the correctness of data before issuing, transfusing, or publishing any information.
5. Use of Aadhaar and Personal Information
The platform allows optional Aadhaar-based donor identification only for internal record-keeping and duplicate prevention. Aadhaar numbers are securely hashed and never stored in plain text. Blood Bank Plus does not validate or link directly with UIDAI servers. Users entering such data are responsible for ensuring compliance with applicable privacy and data protection laws.
6. Sponsorships and Advertisements
Blood Bank Plus may display small sponsorship banners such as “Supported by KEO Foundation” or HelpSeva partner messages. These are for acknowledgment purposes only and do not imply any endorsement, ownership, or partnership between the sponsor and end-user. Sponsors have no access to donor data, medical records, or user information.
7. Third-Party Links and Tools
The platform may include links or embedded tools from trusted third-party providers (such as Firebase, Google APIs, or affiliate programs). These external sites are not controlled by HelpSeva. We are not responsible for their content, privacy policies, or actions. Users should review third-party terms before engaging with such services.
8. Data Security Disclaimer
While Blood Bank Plus uses industry-grade encryption and authentication, no online platform is completely immune to security risks. HelpSeva is not responsible for data breaches, unauthorized access, or data loss arising from technical issues beyond our control.
Users should maintain secure passwords, avoid public networks for administrative access, and use the built-in backup/export features regularly.
9. Legal Compliance
Blood Bank Plus is intended for lawful use by registered medical institutions, NGOs, and blood bank administrators. Users are expected to comply with all applicable laws, including but not limited to:
- The Drugs and Cosmetics Act (India) – for blood banking standards.
- The Aadhaar Act, 2016 – for personal identification protection.
- IT Act, 2000 – for data handling and cybersecurity compliance.
- Any regional healthcare data protection laws or hospital regulations.
10. No Guarantee of Outcome
Using this platform does not guarantee that blood requests will be fulfilled, donors will be found, or medical emergencies will be resolved. The platform merely facilitates management and coordination — the final responsibility for all outcomes lies with users, organizations, and medical authorities.
11. Indemnification
By using Blood Bank Plus, you agree to indemnify and hold harmless HelpSeva, its founders, volunteers, affiliates, and sponsors from any claim, loss, damage, liability, or legal expense arising out of:
- Your use or misuse of the platform or data stored within it.
- Violation of applicable laws, third-party rights, or these terms.
- Errors or omissions in data entered by you or your organization.
12. Limitation of Responsibility
HelpSeva provides Blood Bank Plus “as-is” and “as available,” without any express or implied warranties, including but not limited to accuracy, reliability, merchantability, or fitness for a particular purpose. HelpSeva shall not be responsible for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.
13. Changes to This Disclaimer
HelpSeva reserves the right to update, modify, or replace this Disclaimer at any time. Users are encouraged to check this page periodically. Continued use of the platform after any changes constitutes acceptance of the updated disclaimer.
14. Contact Us
For any clarification, feedback, or legal inquiries related to this Disclaimer or the use of Blood Bank Plus, please contact us:
Email: legal@helpseva.org
Website: www.helpseva.org
Developer: M. Shazad (Founder, HelpSeva)